Strong industry knowledge, powerful negotiation skills, and a focus on customer service allow us to strategically administrate workers’ compensation claims. Our objective is to mitigate unnecessary claim costs while maximizing early return to work efforts and objective medical improvement. Our claim management services result in improved outcomes for injured employees, lower than average claim costs, and shorter claim durations.
We are recognized as industry leaders in early return to work efforts, vocational rehabilitation, claim investigations, adjustment, claim payment administration, medical case management, bill review, re-pricing, indemnity calculations & payment, utilization review, litigation management, settlement negotiation, subrogation recovery, data analytics, reporting, and compliance.
Our team is comprised of workers’ compensation and risk management experts, including certified self-insured claim administrators, paralegals, certified vocational rehabilitation counselors, private investigators, safety consultants, industrial hygienists, nurse case managers, forensic medical consultants, field auditors, and contracted employment law attorneys.
CEO & President / Self Insured Certified Claims Administrator #TAYLORL796OT
Taylor is an executive and entrepreneur with 30 + years’ experience in business development, process improvement, and financial management. She is an enthusiastic leader with a passion for excelling at establishing and executing new business startup ventures within complex environments. Taylor’s experience consists of 18 years in the background check industry as the CEO of a nationwide employment screening and drug testing company. She has also spent the last eight years as an employer advocate navigating a myriad of complex issues while working with L&I and the Board of Industrial Insurance Appeals (BIIA). She holds a Washington State Private Investigator license and is a Certified Washington State Self-Insurance Claims Administrator.
Vice President / Self Insured Certified Claims Administrator #OREJUKA791PK
Orejuela has over 20 years of experience in human resources, criminal background investigations, and workers’ comp claim administration as an L&I Senior Litigation Paralegal and BIIA Lay Representative. She holds a Bachelor of Science in Business Administration, with a minor in Human Resource Management. Her diverse background allows her to successfully administrate state fund claims for employers of all industries and sizes. She also specializes in transitioning growing companies from the state fund to self-insured programs. Orejuela believes employers inherently want to cultivate a safe, claim-free workplace; they just need the tools, direction, and guidance to achieve compliance. Her goal is for you to focus on the vision of your business. She is the workers’ comp expert, so you don’t have to be! She’s especially passionate about bridging this gap for women and Latino entrepreneurs. Orejuela is a Certified Washington State Self-Insurance Claims Administrator, a proud Ambassador for the Economic Alliance of Snohomish County, host of the Employer’s Guide to L&I Podcast, and an advocate for the Latino Community Fund.
Director of Operations / Self Insured Claims Administrator #KIRKPKL783DH
Kirkpatrick is a dynamic and engaging operations executive with over 35 years of experience in diverse fields including software integration, workers’ comp claim administration, criminal background investigations, BIIA Lay Representation, client services, and project management. She is a Certified Washington State Self-Insurance Claims Administrator. Kirkpatrick is a key decision-maker on company-wide initiatives and a progressive leader with a passion for surpassing service objectives. She possesses extensive knowledge of process optimization, provides continuing education guidance, heads staff training, and specializes in claim cost containment efforts. Kirkpatrick is a pillar of SCC Risk 360; her ongoing management efforts ensure our mission and core values are pervasive in all that we do.
Self-Insurance Certified Claims Administrator #KALLGML774D1
Kallgren is a Certified Washington State Self-Insurance Claims Administrator. Her industry background spans over 30 years with extensive experience in client relations, health insurance, and directing a nationally recognized non-profit organization. Kallgren specializes in complex and catastrophic claim administration. She represents non-profit organizations as well as municipalities with unionized employees and complex collective bargaining agreements. Strong industry knowledge, powerful negotiation skills, and a focus on customer service allow her to strategically administrate workers’ comp claims. Her objective is to mitigate unnecessary claim costs while maximizing early return to work efforts and objective medical improvement. Her claim management services result in improved outcomes for injured employees, lower than average claim costs, and shorter claim durations.
